Return exchanges
Returns & Exchanges
Not fully satisfied? We make returns and exchanges simple and hassle-free.
✓ 7-Day Return Window
✓ Free Replacement on Damage
✓ 5–7 Day Refund Processing
Eligibility
Eligible for Return
- Unused items in original condition
- Original packaging, tags & labels intact
- Requested within 7 days of delivery
- Damaged, defective or incorrect items
Not Eligible for Return
- Items marked "Final Sale"
- Custom or made-to-order furniture
- Products damaged after delivery due to misuse
- Items without original packaging
How It Works
1
Contact Us
Email or WhatsApp your order number within 48 hours of receiving a damaged/wrong item.
2
Share Photos
Send clear photos of the product and packaging for a quick review.
3
Approval
Our team confirms pickup or drop-off details for the return/exchange.
4
Refund/Replace
Once inspected, we process your refund or dispatch a replacement.
Refunds: Approved refunds are processed within 5–7 business days to your original payment method or bank account. Original shipping charges are non-refundable unless the return is due to our error.
Need to Start a Return?
Our support team is ready to help — usually within a few hours.